The process of changing your WhatsApp messenger account to a business account can be a bit unpredictable when it comes to helping you to sustain the information especially the very important ones that you wouldn’t want to lose on your normal account.
Besides, changing to a Whatsapp business account tends to offer you some additional features that you wouldn’t be able to enjoy on your normal WhatsApp messenger account.
On your Whatsapp business account, it’s easier having a profile for your business which will definitely showcase your branding elements, help the brand to gain more stand, as well as the enablement that allows your customers to have the confidence that they’re connected to the right source and conversing with the right person.
In this article, you will be getting significant insight on how to change your normal Whatsapp to business Whatsapp without losing chats.
How to Change Normal Whatsapp to Business Whatsapp without Losing Chats
Generating a backup is the most advisable means of converting your normal Whatsapp to business Whatsapp without losing your previous data or information or chat history that can include your media, links, documents and normal messages.
There could be issues that could arise from changing your WhatsApp accounts; this is why generating a backup is necessary and not doing this can lead to you forfeiting your initial data or information or chat history.
Whether it’s on your Android or Iphone, generating a backup is possible; and you can open your WhatsApp application on Android navigate to ‘Settings’, from there to ‘Chats’, to ‘Chats backup’, then to ‘Back up now’ to get things done. On Iphone, the settings can easily be accessed from your chats screen.
Meanwhile if you’re interested in a particular chat, you can also export it either from the individual or group chat. Do this by ‘tapping the chat’, then to ‘More’, to ‘export chat’, then pick the option to either export with or without media, and select a “.txt” file which will be generated as an email with the chat history.
FAQs: How to Change Normal WhatsApp to Business WhatsApp Without Losing Chats
1. Can I switch from normal WhatsApp to WhatsApp Business without losing my chats?
Yes, you can switch from WhatsApp Messenger to WhatsApp Business without losing your chats by using the built-in backup and restore feature.
2. What should I do before switching to WhatsApp Business?
- Make sure your phone number is active and linked to your WhatsApp account.
- Update WhatsApp Messenger to the latest version.
- Backup your chats to Google Drive (Android) or iCloud (iPhone).
3. How do I back up my chats before switching?
- Open WhatsApp Messenger.
- Go to Settings > Chats > Chat backup.
- Tap Back up and wait for the process to complete.
4. How do I install WhatsApp Business?
- Download WhatsApp Business from the Google Play Store or Apple App Store.
- Open the app and agree to the terms and conditions.
5. How do I restore my chats in WhatsApp Business?
- Verify your phone number (the same number used in WhatsApp Messenger).
- WhatsApp will detect a backup; tap Restore.
- Wait for the process to complete, then tap Next to finish setup.
6. Will my contacts and groups be transferred?
Yes, all your contacts and group chats will be automatically transferred when you restore your backup.
7. What happens to my old WhatsApp account after switching?
Your old WhatsApp Messenger account will be converted into a Business account. You won’t need to reinstall the normal WhatsApp.
8. Can I switch back to normal WhatsApp from WhatsApp Business?
Yes, but you will need to back up your chats first and restore them when reinstalling WhatsApp Messenger.
9. Will my customers and contacts know I switched to WhatsApp Business?
Your contacts won’t get a notification, but they may see that you’re using a Business Account instead of a personal one.
10. Can I use both WhatsApp and WhatsApp Business on the same phone?
Yes, if you use two different phone numbers, you can install and use both apps on the same device.
Conclusion
Now that you have adequate insight on how to change your normal Whatsapp to business Whatsapp without losing your vital information, you must be fully aware that switching your account to a business one comes with additional features that you wouldn’t get from a normal Whatsapp messenger account.
On your business account, you can have a set up that will provide you with a multiple-user feature. More so, your business platform will enjoy the automatic response set up feature that runs around the clock on your behalf even when you’re unavailable.
In addition, the catalog feature that helps you showcase the services and goods you render and the immediate run ads click feature on Facebook and Instagram are all part of the amazing offers you’ll enjoy when you change to a business account.
However, know that this changing process will also move over other information like your favorite stickers and ringtones.
