As an entrepreneur or business owner who desires an online presence for your business, the WhatsApp Business application gives free features that are suitable for your business, and all you’ll need is just to download for free
More so, the WhatsApp Business application platform is capacitated in helping you create a sort of chatbots that will publicize your products or services and as well offer a customer support feature that will ensure that you always get connected to your customers/clients either to send important alerts or to converse with them.
In addition to this, the APIs enable the automation feature of the WhatsApp Business application which allows you to automate messages, display catalog, access and react to queries.
However, for you to create your WhatsApp Business account with phone number, you can follow the guideline below:
- Get the Application Downloaded: You’ll need to download the WhatsApp Business app from your phone’s app store and get it installed.
- Launch the app on your device.
- Concur to Whatsapp’s terms of service.
- Confirm the Phone Number for your Business: As you do this, a confirmation code will be sent to your phone whether through a call or SMS. This 6 digit code will be confirmed automatically by your WhatsApp Business application, but if the phone number submitted isn’t actively on your device, you’ll have to enter it manually, and in case you also didn’t get an SMS, you can get your confirmation through call.
- Recover your Account: Depending on your wish, you can recall your previous chat history from the backup you did (if you converted from a normal whatsapp messenger account).
- Provide access to Whatsapp Business app: Access to your Media files and contacts will enable the app to assist you to exchange files and to link up with your customers.
- Generate your Profile: This will include; your official business name that your customers or clients will get engaged with, your profile picture which can be the logo of your business, your business category, your business description and address. You’ll as well be required to provide additional details on the explore business tools window. Navigate to ‘More Options’ then to ‘Settings’ in order to build up your profile.
Now you can access all the available features for your business on this app and begin to link up with your customers or clients, get customer service support as well as the enablement to send updates.
FAQs: How to Change WhatsApp to a Business Account on Android
1. How can I change my normal WhatsApp to WhatsApp Business on Android?
You can switch to WhatsApp Business by downloading the WhatsApp Business app from the Google Play Store, verifying your number, and following the setup instructions.
2. Will I lose my chats when switching to WhatsApp Business?
No, you can keep your chats by backing them up before switching. WhatsApp will automatically detect your backup and restore it when setting up WhatsApp Business.
3. How do I back up my WhatsApp chats before switching?
Go to WhatsApp > Settings > Chats > Chat Backup > Back Up to Google Drive. This ensures your chats are saved and can be restored in WhatsApp Business.
4. Can I use the same phone number for WhatsApp Business?
Yes, you can use the same phone number, but once you switch, you cannot use that number on the regular WhatsApp app simultaneously.
5. Do I need to uninstall normal WhatsApp before installing WhatsApp Business?
No, you don’t have to uninstall it. However, if you want to use the same number, WhatsApp will automatically move your account to the Business app.
6. How do I restore my chats after switching to WhatsApp Business?
After verifying your number in WhatsApp Business, the app will detect your backup and ask if you want to restore it. Tap Restore to get your chats back.
7. Is WhatsApp Business free to use?
Yes, WhatsApp Business is free to download and use, just like the regular WhatsApp. However, some advanced features (like WhatsApp API) may have costs.
8. What extra features does WhatsApp Business have?
WhatsApp Business includes business profile setup, automated messages, quick replies, labels for contacts, product catalogs, and statistics to help manage customer interactions.
9. Can I switch back to normal WhatsApp from WhatsApp Business?
Yes, you can switch back by reinstalling the normal WhatsApp app and restoring your backup, but you might lose business-specific features and settings.
10. Can I have both WhatsApp and WhatsApp Business on the same phone?
Yes, if you have two different phone numbers, you can use both apps on the same device. Some phones also support dual apps to run both on one number.
11. Will my contacts be notified if I switch to WhatsApp Business?
No, WhatsApp does not automatically notify your contacts, but they will see that your account is now a business account when they chat with you.
12. Can I use WhatsApp Business without a business?
Yes, anyone can use WhatsApp Business, even if you’re not running a business. It simply gives you extra features to manage conversations efficiently.
13. Will my groups be deleted if I switch to WhatsApp Business?
No, your group chats and memberships will remain unchanged when you switch to WhatsApp Business.
14. Can I schedule messages on WhatsApp Business?
Yes, WhatsApp Business allows you to set up automated welcome and away messages to respond to customers when you’re unavailable.
15. How do I create a business profile on WhatsApp Business?
Go to Settings > Business Tools > Business Profile, then add your business name, description, location, website, and other details.
16. Can I use my landline number for WhatsApp Business?
Yes, WhatsApp Business supports landline numbers. During verification, choose Call me to receive the verification code via a phone call.
17. Does WhatsApp Business support multiple users?
Yes, you can use WhatsApp Business on multiple devices with the multi-device feature, but it only allows up to four linked devices.
18. How do I add a catalog to WhatsApp Business?
Go to Business Tools > Catalog, then tap Add Product or Service to upload product images, descriptions, and prices.
19. Can I transfer my WhatsApp Business account to another phone?
Yes, back up your chats to Google Drive, install WhatsApp Business on the new phone, and restore the backup during setup.
20. Is WhatsApp Business better than normal WhatsApp for customer service?
Yes, it offers automation, quick replies, business profiles, and customer organization tools that make customer interactions easier and more professional.
Conclusion
Now that you have adequate insight on how to create your WhatsApp Business account with phone number, you must be aware of a few things prior to downloading the app. One of these things is that your previous chat information cannot be recovered back again to your WhatsApp Messenger account if you choose to put an end to the usage of the business app.
Another one is that it’s possible for you to have both accounts but each can only be linked to just one phone number per time, while you can as well just choose to hold onto one account and simply change from your existing WhatsApp Messenger account to a new WhatsApp Business account.
Hence, compliance with WhatsApp’s business policies and guidelines is the sure way to have a great and exciting app experience.
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